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VOIP Primer

VoIP technology lets you use the internet to make and receive telephone calls instead of using traditional phone lines. It works by breaking down an audio signal into very small segments that are converted into code that are transmitted over the internet.

For VoIP you need a broadband Internet connection, a traditional phone and an adapter; a VoIP-enabled phone; or VoIP software on your computer.

VoIP systems function from a central network that manages traffic. This leads to cost savings as there’s only one network for your voice and data with one supplier. With a broadband connection you can make PC to PC phone calls for free, anywhere in the world. You can also make PC to phone calls for a modest fee. You have the option of paying as you go or can subscribe to a VoIP service provider and pay a monthly fee that gives you unlimited calls.

With a VoIP phone system, your phone number is virtual allowing you to take it with you when you change premises or are on the road. VoIP also gives you a range of communication extras like call forwarding, voicemail and caller ID. You can also add videoconferencing at a reasonable price.

This means they can become overloaded when your network has volumes of data, creating lag times in communication. For this reason, this protocol is a good option for small businesses for mainly voice communications requiring fewer locations.

As they connect directly in the data network, to activate a call you just lift the receiver. Your chosen service provider then links your handset via the internet to the regular phone system.

VoIP helps you to reduce costs due to a number of factors including reduced equipment and line rental charges; reduced long distance call charges; reduced hardware and maintenance costs; and flexible subscription plans that allow you to select a plan best suited to your usage requirements.

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